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Information Systems and Applied Computer Sciences

Chair of Information Systems, esp. AI Engineering in Companies

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Our publications at the ACIS!

Our chair participates at the Australasian Conference on Information Systems (ACIS) 2023 in Wellington, New Zealand and contributes two research papers.

Paper 1 discusses mental health-related issues (e.g., depression and burnout) among clinicians as they are increasingly common, stressing communication, collaboration, and decision-making. Since conversational agents (CA) have shown their usefulness in those areas, Professor Mirbabaie, Jonas Rieskamp, and their colleagues analysed the factors affecting the well-being of clinicians and CAs’ potential to improve their well-being by relieving support in communication, collaboration, and decision-making in hospitals. They conducted a systematic literature review based on 840 articles and will further interview clinicians and experts on CAs to verify and extend their findings

Rieskamp, J., Mirbabaie, M., Hofeditz, L. & Vischedyk, J. (2023). Conversational agents and their influence on the well-being of clinicians. Proceedings of the ACIS 2023, Wellington, New Zealand.

Paper 2 examines crisis communication and social media since its ever-growing relevancy in everyday life makes it a hub for people seeking and discussing crisis-related information. Given the increasing number of natural hazards, improving crisis communication is an increasingly prevalent topic. In combination with generative artificial intelligence (GenAI) being able to generate texts, images, and videos automatically, this led Professor Mirbabaie, Jonas Rieskamp, and Kerstin Zander to explore the deployment of social bots to help emergency management agencies (EMA) disseminate situational updates and information.

Rieskamp, J., Mirbabaie, M. & Zander, K. (2023). GenAI-powered Social Bots for Crisis Communication: A Systematic Literature Review. Proceedings of the ACIS 2023, Wellington, New Zealand.