New article in JIT on the integration of AI in the group mind of hybrid teams

An example how knowledge management theories can guide the design of AI systems

We are excited to announce our publication in the latest issue of the Journal of Information Technology (Vol. 40 Issue 1). The article “The group mind of hybrid teams with humans and intelligent agents in knowledge-intense work” examines how hybrid teams – consisting of humans and intelligent agents – can build a collective group mind. The concept of Transactive Intelligent Memory Systems (TIMS) developed in the empirical study demonstrates that intelligent agents not only act as an external memory aids for storing information (such as traditional IT systems), but also actively contribute to joint knowledge work in teams. This is particularly successful when artificial intelligence (AI) systems are superior to their human team members in terms of skills, for example, when they can make better predictions than humans or process significantly more data in machine learning algorithms.

In addition to Dr. Konstantin Hopf and Prof. Thorsten Staake, the colleagues Prof. Nora Nahr and Prof. Franz Lehner from the University of Passau collaborated in the study.

The article is available as open access in the Journal of Information Technology.