EJIS Papier zur Rolle von Pers?nlichkeitsmerkmalen und Technostress

Dr. Christian Maier (Universit?t Bamberg), Prof. Dr. Sven Laumer (FAU Nürnberg), Jakob Wirth und Prof. Dr. Tim Weitzel (jeweils Universit?t Bamberg) thematisieren in der aktuellen Publikation ?Technostress and the Hierarchical Levels of Personality: A Two-wave Study with Multiple Data Samples“ inwiefern Pers?nlichkeitsmerkmale das Stressempfinden w?hrend der IT-Nutzung und deren Konsequenzen beeinflussen. 

Mittels zweier Datens?tzen zeigt das Autorenteam, dass und wie verschiedene Pers?nlichkeitsmerkmale – insb. IT Mindfulness, aber auch Personal Innovativeness in IT und Neurotizismus – das Stressempfinden bei der Nutzung von IT beeinflussen. Hiermit konnte gezeigt werden, dass technologiebedingter Stress nicht nur von technologischen Merkmalen hervorgerufen wird, sondern darüber hinaus in der Person selbst begründet liegt. Zus?tzlich zeigt die Arbeit, dass es einen umgekehrt u-f?rmigen Verlauf zwischen Technostress und Nutzerperformanz gibt, so dass sich ein gewisses Ma? an Technostress positiv auf die Leistung auswirkt.

Der Artikel erscheint in der Zeitschrift: European Journal of Information Systems (EJIS). Diese z?hlt zu den sechs wichtigsten Zeitschriften der Disziplin und ist nach dem JourQual-3-Ranking ein A-Journal mit Impact-Factor von 3,197.

Autorenteam: Christian Maier, Sven Laumer, Jakob Wirth und Tim Weitzel

Link: doi.org/10.1080/0960085X.2019.1614739

Abstrakt: Even though IS use has numerous benefits for users and organizations, such as improved user performance and greater productivity, an increasing number of users experience IS use as a source of stress, i.e. technostress. Since such technostress can result in decreased user well-being, it is important to understand what leads users to perceive it. Psychology research suggests personality as a cause of stress perception and recent technostress research points to the relationship between personality traits and the perception of technostress as a research gap. Given that personality traits are structured hierarchically, this investigation studies how and which levels of user personality influence the perception of technostress. In developing our research model, we select personality traits from the three hierarchical levels of personality: neuroticism, personal innovativeness in IT (PIIT), and IT mindfulness. The results of two two-wave studies analyzing data collected in an organizational setting (sample 1) and through mTurk (sample 2) reveal that all three personality traits significantly influence the perception of technostress, with IT mindfulness having the strongest impact. This study contributes to technostress research by revealing that user personality and, primarily, IT mindfulness influence the perception of technostress. Additionally, our findings reveal an inverted u-curved influence of techno-stressors on user performance, deepening our understanding of how the perception of technostress influences user reactions. This has practical implications for organizations in terms of preventing IS use-related job burnout, an indicator of reduced well-being, averting weakening user performance, a barrier to organizational success, and increasing IT mindfulness.